Frequently Asked Questions

Veliccio is a silicone scar sheet designed for women caring for their C-section scar once the incision has fully closed. The soft silicone sits gently over the scar to support hydration, protect from clothing friction, and help support a softer, flatter-looking scar over time with consistent use.

Veliccio is designed for women recovering from a C-section, once the incision has fully closed. It is suitable for both newer and older scars, though older scars may take longer to respond to consistent care.

Veliccio is made from soft, skin-friendly silicone and is designed for use on healed skin only. It should not be used on open wounds, stitches, or unhealed incisions. If you have any concerns about whether your scar is ready, please speak to your midwife, GP, or healthcare professional first.

Veliccio is designed to be used only once your C-section incision has fully closed and any scabs have healed naturally. If you are unsure, please check with your midwife, GP, or another healthcare professional before starting.

Gently cleanse the scar area and pat it fully dry. Trim the sheet to fit the length of your scar. Press the sheet onto the scar, smoothing out any air bubbles. Wear for 4 to 8 hours, or overnight as you sleep.

Yes. Many women find it easiest to wear Veliccio overnight as part of their evening routine. Most established silicone scar care guidance recommends between 4 to 8 hours of wear at a time, building up gradually if your skin is sensitive.

Scar care works through consistency, so we recommend using Veliccio daily. Most established silicone scar care guidance suggests an initial period of around 90 days, though every scar and every woman is different. Many women continue beyond this for ongoing comfort and care.

If you notice any redness or irritation, remove the sheet and give your skin a break. You can build up wear time gradually as your skin adjusts. If irritation continues, please stop use and speak with a healthcare professional.

For best adhesion, apply Veliccio to clean, dry skin and avoid using oils, creams, or moisturisers underneath. Pressing the sheet firmly into place and smoothing out any air bubbles helps it sit comfortably for longer.

Scar care works gradually, so we suggest thinking in weeks and months rather than days. Many women notice their scar feels softer and less tight within the first few weeks, with more visible changes happening across two to three months of consistent use. Every scar is different, and progress varies.

No silicone product can remove or erase a scar. Veliccio is designed to support a softer, flatter-looking scar over time, and to make daily life with your scar more comfortable. Many women use Veliccio for the protection and comfort it offers as much as the appearance benefit.

Yes. Silicone scar care can still support older scars, though mature scars may take longer to respond. The most important factor is consistency, so simply give your routine more time if you are starting later.

We offer free UK shipping on all orders. Standard delivery typically takes 3 to 5 working days from dispatch. You will receive a tracking link by email once your order has been sent.

Yes. Veliccio is shipped in plain, unbranded packaging with no indication of what is inside.

We offer a 60-day money-back guarantee. If Veliccio does not feel like the right routine for you within 60 days of receiving your order, simply get in touch and we will arrange a refund.

You can reach our customer care team at hello@veliccio.com. We aim to respond to all enquiries within one working day.