Your Questions Answered
How long before I see results?
94% of Veliccio customers report visible improvements in 7–30 days with consistent overnight use.
Can I wear it during the day or under makeup?
Yes — Veliccio tape is ultra-thin and discreet, so it’s comfortable day or night.
Is Veliccio safe for all skin types?
Absolutely. It’s made from 100% medical-grade silicone and dermatologically tested.
Will it help with both scars and wrinkles?
Yes — Veliccio targets scars, fine lines, and boosts collagen to smooth skin texture.
How long does one roll last?
Each roll gives up to 30 applications, depending on your scar size and frequency of use.
Why doesn’t the packaging match the website?
We’re in the process of fully rebranding our packaging to match the premium Veliccio look.
During this transition period, some customers may receive our original packaging. Rest assured — the product inside is exactly the same high-quality silicone sheets we proudly stand behind.
What if it doesn’t work for me?
We offer a 30-day money-back guarantee — no questions asked.
What’s your money-back guarantee?
We offer a 30-day money-back guarantee. If you're not happy for any reason, just email hello@veliccio.com and we’ll make it right.
How long does delivery take?
Orders take 5–6 working days to arrive after processing. Please allow up to 48 hours for processing before your tracking link is sent
Do you ship internationally?
Not yet — Veliccio currently ships within the UK only.
Can I track my order?
Yes, tracking is sent by email once your order is processed. Didn’t receive it? Email hello@veliccio.com and we’ll resend it.
How can I contact support?
Reach us anytime at hello@veliccio.com — we’re happy to help.
Is Veliccio reusable?
Veliccio is designed for single use, but some customers report up to 3 uses if the tape is handled and stored carefully.
What makes Veliccio different?
We use premium silicone trusted by professionals — and we've helped over 1,000 women reduce acne scars and fine lines while restoring their confidence